For over 10 years, I’ve had the privilege of knowing and being mentored by Debra Forman, a certified executive coach and the founder of Pinstripe Coaching, which specializes in consulting to lawyers and law firms.
Debra’s recent video blog entitled “After It Rains, Episode 23: Your Integrity” resonated with me because I’ve been thinking about the importance of acting with empathy. In order to explore the relationship between empathy and integrity, Debra agreed to be interviewed:
“You always want to promote a culture of integrity at your firm, full stop.”
“Each person is responsible for maintaining their own integrity. The key is learning how to self-regulate. When you learn how to take a pause, it creates a perception of self-control, balance, fairness and empathy. You’re only as good as your reputation and personal brand, and you want your integrity to display your trustworthiness.”
“To promote a culture of integrity, people within an organization should be thoughtful of others. To empathize is to acknowledge a situation from another’s perspective, enabling you to help lift others up. Acting with empathy is one way to demonstrate integrity.”
“By acting with restraint, you can evaluate situations from a position of strength. When you lead with a culture of integrity and stay anchored in core values, you can successfully LEAD others. People get into trouble when they are reactive because their positions are not well thought-out. Acting defensively and creating an environment where everyone is afraid of what will happen next, leads to a culture of fear. If you want to be successful and communicate well with your clients, you need to learn to do so in a way that makes people listen and respond positively. We all need to remember to keep raising the bar in our communications, intentions and actions.”
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